Vocabulary · Volume 1 and Volume 2

Showback and chargeback

Showback makes attributed cost visible to the groups responsible for it; chargeback assigns those costs to budgets or accounting structures. Both require an understandable basis, correction routes, and a recipient with an appropriate role.

The definition appears in the Volume 1 glossary and Volume 2 glossary. This page collects where the book uses the term and where the blog takes it up.